Terms of service
Terms of Service
Last Updated: July 18, 2026
Overview
This website is operated by Superfamily USA. Throughout the site, the terms "we," "us," and "our" refer to Superfamily USA.
Superfamily USA offers this website, including all information, tools, products, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our Service and agree to be bound by these Terms of Service ("Terms"), including any additional terms, conditions, and policies referenced herein or available by hyperlink.
These Terms apply to all users of the website, including, without limitation, browsers, customers, merchants, vendors, and contributors of content.
Please read these Terms carefully before accessing or using our website. If you do not agree with all of these Terms, you may not access the website or use any services.
Our online store is hosted by Shopify Inc., which provides the e-commerce platform that enables us to offer our products and services.
1. Online Store Terms
By using this website, you represent that you are at least the age of majority in your state or province of residence or have given consent for any minor dependents to use this website.
You may not use our products for any unlawful or unauthorized purpose or violate any applicable laws while using our services.
Any violation of these Terms may result in immediate termination of your access to our services.
2. General Conditions
We reserve the right to refuse service to anyone for any reason at any time.
Your content (excluding payment information) may be transferred unencrypted over various networks. Credit card information is always encrypted during transmission.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our written permission.
3. Accuracy of Information
We strive to provide accurate and current information but do not guarantee that all content is complete, accurate, or up to date.
The information on this website is provided for general informational purposes only and should not be relied upon as the sole basis for making purchasing decisions.
4. Products and Pricing
Product prices and availability are subject to change without notice.
We reserve the right to modify or discontinue products or services at any time.
Certain products may be available exclusively online and may have limited quantities.
Returns and exchanges are governed by our Return Policy.
5. Billing and Account Information
We reserve the right to refuse or cancel any order.
You agree to provide current, complete, and accurate purchase and account information so we can process your orders and contact you when necessary.
6. Optional Third-Party Tools
We may provide access to third-party tools that we do not control or monitor.
Your use of these tools is entirely at your own risk and subject to the terms of the respective providers.
7. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the content, policies, or practices of those websites and are not liable for any damages resulting from your use of them.
8. User Comments and Feedback
If you submit comments, suggestions, reviews, or other content, you grant Superfamily USA the right to use, edit, publish, distribute, and display that content without restriction.
You agree not to submit unlawful, offensive, defamatory, or misleading content.
9. Personal Information
Your submission of personal information through our website is governed by our Privacy Policy.
10. Errors and Omissions
Occasionally, our website may contain typographical errors, pricing inaccuracies, or omissions.
We reserve the right to correct these errors and to cancel or modify orders when necessary.
11. Prohibited Uses
You may not use this website or its content for any unlawful purpose, including but not limited to:
- Violating laws or regulations
- Infringing intellectual property rights
- Uploading malicious software
- Collecting personal information without authorization
- Harassment, abuse, or discrimination
- Fraudulent or deceptive activities
Violation of these Terms may result in termination of your access.
12. Disclaimer of Warranties
Our products and services are provided "as is" and "as available" without warranties of any kind, either express or implied.
We do not guarantee uninterrupted, secure, or error-free operation of our website.
13. Limitation of Liability
To the fullest extent permitted by law, Superfamily USA, including its owners, employees, affiliates, suppliers, and service providers, shall not be liable for any indirect, incidental, special, punitive, or consequential damages arising from your use of our website, products, or services.
Where applicable law does not allow certain limitations, our liability shall be limited to the maximum extent permitted by law.
14. Indemnification
You agree to indemnify and hold harmless Superfamily USA, its owners, affiliates, employees, contractors, suppliers, and service providers from any claim, demand, liability, or expense arising from your breach of these Terms or violation of applicable law.
15. Severability
If any provision of these Terms is determined to be unlawful or unenforceable, the remaining provisions shall remain in full force and effect.
16. Termination
These Terms remain effective until terminated by either you or Superfamily USA.
We reserve the right to suspend or terminate access to our website at any time if these Terms are violated.
17. Entire Agreement
These Terms of Service, together with our Privacy Policy and other posted policies, constitute the entire agreement between you and Superfamily USA regarding your use of this website.
18. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the United States, without regard to conflict of law principles.
19. Changes to These Terms
We may update these Terms of Service at any time.
Changes become effective immediately upon posting to this page. Continued use of our website constitutes acceptance of those changes.
20. Contact Information
Questions regarding these Terms of Service may be directed to:
Superfamily USA
Email: super@superfamilyusa.com